You must cancel your appointment within 12 hours of your scheduled appointment date and time.

No. Not unless you have some specific products or equipment you want us to use.

Yes. Interior, exterior as well, if "tilt-in". Additional fee, per window. Windows must be reasonably accessable.

No, we try not to play that game. We just ask that you be courteous and give us a reasonable "heads-up" so we don't waste our time. We are hopeful, if you "cancel," you will reschedule for another time.

Yes, we follow common sense protocols, as a safety measure, and as a courtesy.

No. Actually "steam" cleaning is a "misnomer". The old-fashioned way is not eco-friendly, and can do more harm than good. We use a low-moisture and simple extraction process.